Contact Swept Away Restoration
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Contact Swept Away Restoration

Call (541) 821-3664 for 24/7 emergency restoration in Ashland and surrounding areas. Free estimates. Direct insurance billing.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (541) 821-3664

Water spreading across a floor or smoke still hanging in the air doesn’t wait for business hours, and neither do we. If you’re dealing with active damage right now, stop reading and call (541) 821-3664.

For urgent situations

Water damage, fire aftermath, sewage backups, and storm damage all get worse the longer they sit. We answer 24/7, and a live person, not a voicemail, will walk you through what to do before help arrives. If a pipe has burst or a ceiling is sagging with water, shutting off the source and calling us immediately limits how much of your home or building needs to be rebuilt later.

For estimates and non-urgent inquiries

Not every call is a crisis. If you’re planning a renovation, want a mold inspection, need a quote on carpet and upholstery cleaning, or have a general question about a past claim, email joannarufo@gmail.com with details and photos if you have them. We return non-urgent messages within one business day. This is also the right path for property managers coordinating a commercial job on a timeline rather than an active emergency.

Where we’re located

Swept Away Restoration is based in Ashland, Oregon, and serves the surrounding Rogue Valley, including Medford, Talent, Phoenix, and the nearby mountain communities where winter freeze-thaw cycles and wildfire smoke are familiar problems. Mail and official correspondence can be sent to PO Box 1134, Ashland, OR 97520. We’re a licensed contractor (#242626) and work directly with most insurance carriers on both residential and commercial losses.

Frequently Asked Questions

How fast can you respond to an emergency?
We're available 24/7, including nights, weekends, and holidays, and we start working the phone with you the moment you call to help limit damage before we're even on-site. Exact arrival depends on your location within the Rogue Valley and current call volume.
Do you only work with homeowners, or do you handle commercial properties too?
Both. We handle residential losses like burst pipes and basement flooding as well as commercial and industrial jobs, including large loss and catastrophic response for multi-unit or business properties.
Will you work with my insurance company?
Yes. We document the damage thoroughly with photos and notes, provide the scope of work your adjuster needs, and bill most major carriers directly so you're not covering the full cost upfront.
What if my situation isn't an emergency, just something I want looked at?
Email us at joannarufo@gmail.com with a description of what's going on, and we'll get back to you within one business day to schedule an inspection or estimate. This works well for mold testing, renovation planning, or routine carpet and upholstery cleaning.

Ready to take the next step?

Get a free quote today!

Call Now: (541) 821-3664